Coordinate and align teams across all ITSM processesShape and continuously develop the ITSM roadmapOwn and govern the IT Change Management process end to endPrepare and moderate CAB and ECAB meetingsAssess risks and impacts and ensure proper rollback and communication planningDefine, monitor, and improve ITSM KPIs and process performanceEnsure audit readiness and compliance, including ISO 27001 requirementsDrive harmonization, standardization, and automation of ITSM processesWork closely with service owners and the service desk as a key stakeholder interfaceActively contribute to ITSM transformation and tool integration initiatives Degree in (business) informatics or a related field, or equivalent practical experienceStrong ITSM expertise with a clear focus on change managementExperience in lateral leadership and functional coordination across multiple ITSM processesConfident facilitation skills, including conflict resolution and escalation managementBasic technical understanding of CI/CD pipelines and release strategiesFamiliarity with CMDB concepts and service mappingStructured, detail-oriented, and process-driven working styleStrong communication and collaboration skills in cross-functional environmentsExcellent English skills, written and spokenConfidence in conducting audits and enforcing process compliance Fexible working hours and home-office optionExtensive Learning & Development opportunitieLife balance & family-friendly benefitsModern office environment with canteenHealth & sports programs Gehaltsinformationen The minimum annual gross salary for this position is €80,000. Willingness to overpay depending on qualifications and professional experience. Ihr Kontakt Ansprechpartner David Jin Referenznummer 857353/1 Kontakt aufnehmen E-Mail: david.jin@hays.at Anstellungsart Festanstellung durch unseren Kunden
Business Fluent in English and German: Effective oral / written communication skills in English (C1) / Oral / written communication skills in German (B2) Good infrastructureA very renowned companyYou will work in an international environment Ihr Kontakt Referenznummer 863189/1 Kontakt aufnehmen Telefon:+41 44 225 50 00 E-Mail: positionen@hays.ch Anstellungsart Freiberuflich für ein Projekt
Business Fluent in English and German: Effective oral / written communication skills in English (C1) / Oral / written communication skills in German (B2) Good infrastructure A very renowned company You will work in an international environment Ihr Kontakt Referenznummer 863189/1 Kontakt aufnehmen Telefon:+41 44 225 50 00 E-Mail: positionen@hays.ch Anstellungsart Freiberuflich für ein Projekt
With over 500 employees in North America and Europe, the brand is available at leading culinary retailers worldwide. Position Overview The Sales / Customer Support Representative responds to requests from consumers and customers by phone, e-mail, or chat.
Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis.
Your Responsibilities: Design of BCU-based substation control systems for high voltage direct current (HVDC) systems Implementation of control software using simulation tools and real-time test environments Verification and validation of control solutions in simulated and real-time environments Preparation of design specifications and technical documentation Creation of effort estimations for project planning purposes Clarification of technical requirements within cross-functional project teams Coordination and alignment with customers and suppliers on technical matters Remote support during commissioning of HVDC systems Providing remote service and troubleshooting support for HVDC installations Your Profile: University degree in electrical engineering with a focus on energy technology First professional experience in a relevant field Proficiency in parameterisation of bay control units (BCUs), ideally SIPROTEC 5 devices with DIGSI and CFC (Continuous Flow Chart) Experience in implementing the IEC 61850 standard for substation control and data exchange with higher-level automation and SCADA systems Solid understanding of high voltage and substation technology as well as the design of interlocking schemes and automated control sequences Good knowledge of secondary interfaces of high voltage components such as switching devices, transformers, CTs and VTs Very good English language skills; proficiency in German is an advantageStrong analytical and problem-solving abilities Excellent communication skills in cross-functional and international team environments Structured and detail-oriented working approach Ability to quickly adapt to new technologies and processes High level of initiative and a hands-on mentality Your Benefits: What our client offers: Responsible position in a future-oriented company Creative freedom for sustainable innovations Training opportunities and career prospects We support you on your journey: Above-average pay Permanent employment contract 30 days of annual leave Opportunity to be taken on permanently by the client Employee referral bonus Christmas and holiday bonus Personal support and guidance Does this sound like you?
In keeping with this strategy we are offering an exciting opportunity for the position of a Regional Customer Service Project Manager (m/f/x). The Regional Customer Service Project Manager's mission is to complete aforementioned professionalization and standardization of existing Customer Service agents.
#Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off. #OneCompany: Stronger together – with over 10,000 employees from 95 nations, we promote an international and collegial corporate culture.
#Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off. #OneCompany : Stronger together – with over 10,000 employees from 95 nations, we promote an international and collegial corporate culture.
Strong Experience in Monitoring and Observability of the infrastructure (Datadog preferred) and vulnerabilities discovery and tracking with tools such us Falco, Guardduty Strong experience in architectural design for cloud optimized applications Fluent in English both spoken and written Nice to have: AWS or K8s certifications Additional information: **Working model: Due to the upcoming tasks and responsibilities for this position, it is required to work onsite at our headquarters in Hamburg or Berlin on a weekly basis. Therefore we’ve implemented a hybrid working model that allows us to work remotely on Mondays and Fridays and to work onsite from Tuesday to Thursday.
#Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off. #OneCompany: Stronger together – with over 10,000 employees from 95 nations, we promote an international and collegial corporate culture.
#Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off. #OneCompany : Stronger together – with over 10,000 employees from 95 nations, we promote an international and collegial corporate culture.
Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis.
Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis.
Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis.
Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis.
Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis.
Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis.
Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis.
Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis.
Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis.
Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis.
Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis.
Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis.